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Carol Titus

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Rating:
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8 Years
Not available
Mumbai
B.Com with Honours
Excellent written and verbal English Communication skills, eye-for-detail, pro-active
 
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Soft Skills trainer
  • Carol Titus
     

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    RELEVANT SKILLS AND EXPERIENCE

    Ø  Excellent interpersonal, verbal and written English communication skills

    Ø  Detail-oriented with excellent analytical and project-tracking skills

    Ø  Can handle constant change and work proactively

    Ø  Enjoy working as part of a team as well as independently

    Ø  Strong problem solving skills

    Ø  Able to co-ordinate many tasks concurrently

    Ø  Served as liaison between management, clients and staff

     

    WORK HISTORY

    1. Freelance Soft Skills Trainer-cum-Content Developer  (since 2009 till date)

     

    Ø  Training candidates / personnel on English language communication skills along with various soft skills which include Leadership & team-building strategies, Time & Stress Management, Business & Office Etiquette, Goal Achieving procedures, Motivational techniques, etc.

    Ø  Assessing, co-ordinating and providing tailor-made training solutions to meet client needs and demands specifications

    Ø  Developing and delivering custom-made time-based training programmes and modules along with PowerPoint presentations on related topics

    (Clientele are from diverse industries)

                                                                                                                                      

     

    2.  Placement Coordinator at Frankfinn Institute of Air Hostess Training, Mumbai   (2006 to 2008)
     

    Ø  Screening and counselling students for various vacant positions

    Ø  Conducting mock interviews for students and grading them according to industry standards

    Ø  Co-ordinating and conducting English language classes

    Ø  Consulting clients in the service industry for relevant vacancies

    Ø  Assisting and coordinating activities during campus interviews conducted for Airlines, Hotels and other Business Organizations

    Ø  Maintaining updated students database, through regular interaction

    Ø  Assisted seniors in defining job orientation goals and procedures

    Ø  Supported staff in relevant departments to provide training and tours

    Ø  Instituted standards compliance for the department

    Ø  Generating weekly and monthly reports along with other required formats of placement activities conducted

     

     

    3.   Executive Co-ordinator at Etcetera Enterprises, Mumbai    (1998 to 2005)

    Ø  Co-ordinating between sales, deliveries and accounts department

    Ø  Developing corporate proposals

    Ø  Overall supervision of various departments

    Ø  Training and motivation of junior personnel and other staff to meet deadlines

    Ø  Served as a liaison between production and other departments

    Ø  Supervising Stock handling, manpower, quality control and after-sales service
     

     

    4.  Programmer at Nilgiri Herbals Pvt. Ltd., Mumbai  (1996 to 1997)
     

    Ø  Analysing the current manual system used in various departments and designing software based on this analysis

    Ø  Generating programs in Foxpro 2.5X under LAN ver 3.10, for various in-house requirements such as Stock maintenance, generation of timely reports and payslips, evaluation of Salesmen’s performance, Purchase Management, evaluation of Employee performance, etc.

    Ø  Handling all inputs and outputs of the software developed

    Ø  Training staff on procedures to effectively utilize software developed

    Ø  Maintaining up-to-date accounting record of the company through TALLY 4.0

    Ø  Generating weekly and monthly reports on the various activities of the company

     

     

    5.  Sr. Administration Executive at Silicon Chip Technologies, Mumbai   (1992 to 1995)

     

    Ø  Counselling of Engineering Graduates for career development

    Ø  Conducting tests and group discussions of candidates

    Ø  Maintaining database of progress of individual candidates

    Ø  Interacting with candidates at college level through aptitude tests

    Ø  Organising, co-ordinating and scheduling suitable batches of training for selected candidates

    Ø  Training candidates in various Operating Systems

    Ø  Proof-reading and editing of manuals, write-ups, brochures, etc. The subjects handled included Unix, Oracle, PowerBuilder, VisualBasic, Software Production Planning, CASE tools among others

    Ø  Co-ordination among technical and non-technical staff

    Ø  General administration of the office
     

    CREDENTIALS

    Ø   Advanced Professional Diploma in Training & Development from American TESOL

     Institute (ATI), Kolkata (H.O.- Florida) in July 2014.

    Ø  An 8-band score in the IELTS (International English Language Testing System) exam from the British Council in April 2013.

    Ø  Certificate in Interactive Teaching Skills from the Diocesan Pastoral Centre in 2000.

    Ø  Masters Diploma in Software Engineering from Aptech Computer Education in 1995.

    Ø  Certificate in Structured Systems Analysis & Design (SSAD) from Pace University,

     New York in 1994.

    Ø  B.Com. from M.M.K. College of Commerce & Economics, Mumbai, India in 1992.

    Ø  Diploma in Computer Studies from Apple Leasing & Industries ltd. in 1989.

    Ø  H.S.C. from M.M.K. College of Commerce & Economics, Mumbai, India in 1989.

    Ø  I.C.S.E from St. Joseph’s Convent High School, Panchgani , India in 1987.

    Ø  Proficient in working with Microsoft Tools and the Internet.

     

     

    REFEREES : Available on request