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MANISH JAIN

Experience:
Rating:
Location:
Education:
Skills:
29 Years
Not available
Delhi
MBA
Exp.in Talent Management & Talent Acquisition.Conduct Soft Skills/Behavioral programs on Leadership,Personal Effectiveness,Competency based Assessment,Selling,Communication,+ive Attitude,Customer Care
 
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Corporate Trainer & Consultant
  • Professional Summary:

    Management graduate with 29 years experience in Talent Management, Talent Acquisition and Business development. Have the ability to understand business priorities and provide learning solutions for building capability in the area of Human Resources, Leadership, Soft Skills, Skill building and Knowledge (Product/Process) for enhanced productivity and performance. Having worked throughout in the corporate sector, I bring practical experience & accountability on the table.

    Professional Expertise:

    (A)  List of few training programs/ interventions designed , developed & delivered:

    ·         “Effective Leadership” & “Supervisory Skills”- Leadership skill development for senior & middle management

    ·         “Recruitment Process & Interviewing Skills”, “Time Management” and “Relationship Management”- Providing tools for success for middle & junior management.

    ·         “Front Line Leadership” / “First Time Managers”- Preparing Hi Potentials from individual to team excellence.

    ·         “Facilitation Skills”& “TTT Workshop”- Polishing the presentation skills for nominated/specific roles.

    ·         “Personal Effectiveness” & “Positive Attitude”- Motivational programs for breakthrough results.

    ·         “Selling & Negotiation Skills”, “Communication Skills” & “Customer Care”-Sharpening of professional skills

     

    (B) List of few Certifications/ Training programs attended:

     

    ·         “Strategic Transformational Training Methodology”- Certification program from IIM, Ahmedabad

    ·          “Competency based Assessment Centre ” & “Certified Recruitment Analyst” by Middle Earth HR

    ·          “Achieving Service Excellence” by The Forum Corporation, Singapore

    ·         “Generative Team Building” by Erehwon Consulting

    ·         “Adventures in Attitude” by Carlson Learning Co., USA

    ·         Green Belt project along with “Six Sigma Champions Training” by Motorola University (TQMI)

    ·         “Internal Audit of Quality Systems” by CII, New Delhi and “Quality Education System” by Phil Crosby

    ·         “The Seven Habits of Highly Effective People” program by Franklin Covey

    ·         “Measuring ROI on Training” by Green Books

    ·         “Situational Leadership” by Ken Blanchard

    ·         “SPIN Selling” by Huthwaite Research Group (HRG), U.K. for sales effectiveness

    ·         “Coaching Skills” to develop and inspire people for higher growth and results

     

    Professional Experience: (mentioned the last position held in the organization)

     

    ü  Apollo Munich Health Insurance Company Ltd. (2007- 2016) as Vice President- L & D (Human Resources)

    ·         Lead the training team pan India & responsible for Management training (Employees) as well as Distribution (Partner/Intermediaries) training.

    ·         Also headed the sales Recruitment department at the national level from Jan.’10 to Mar.’14. Was instrumental in building the Talent Acquisition team and setting up the Recruitment            process cycle (Positions to be filled basis business plan, Job description, Competency based Assessment criteria, Interview formats/skills, Salary Negotiations, Requisition to Offer                    Letter turnaround times, Offer Letter to Joining ratio, introduction of Psychometric test & background verification in recruitment process, New employee on-boarding & training amongst            others)

     

    ü  Max New York Life Insurance Company Ltd. (2002-2007) as Training Head at national level for Operations & Customer Services

    ·         Apart from delivering training programs & leading the training team, was responsible for TNI, working in close coordination with HR, budgeting, preparing training road map, curriculum           development, resource planning, regular feedback to business/processes and measuring training effectiveness.

     

    ü  Xerox Ltd. (2000- 2002) as Marketing Support & Training Head at national level for SOHO division

    ·         Development and market engagement activities for the customers, distributors, resellers & field sales through training, dealer meets, newsletter and sales contests.

     

    ü  NIS Sparta Ltd. (then NIIT Ltd. Company, 1996-2000) as Group Manager & Training Consultant

    ·         Delivered variety of training programs at different levels to organizations like HFCL, Marico, Amex, SBI, Bharti (Airtel) Group, Indian Railways, Maruti Udyog Ltd., Usha Telehoist, Modi             Revlon, Indian Oil, Hero Honda among others.

     

    ü  Bajaj Auto Ltd. (1990-1996) as Area Sales Manager responsible for business, dealer and market development.

     

    ü  Escorts Ltd. (1987-1990) as Area Sales Officer responsible for achieving vehicle & spare part’s targets.

     

    ü  ITC Ltd. (1986 for 10 weeks) as Summer Trainee on a specific project.

     

    Professional Qualifications:

     

    (A)  Educational Qualification

    ·         “Post Graduate Diploma in Business Administration” (2 Yrs. /Full Time) with HR & Marketing as the two electives from Institute of Productivity & Management, Meerut/AICTE, Delhi in                  1985-87.

    ·         Bachelor of Science from M.S. College, Saharanpur/ Meerut Univ. in 1985.                           

    ·         AISSCE (XII) from St. Mary’s Academy, Saharanpur/CBSE, Delhi in 1982.                            

    ·         AISSE (X) from St. Mary’s Academy, Saharanpur/ CBSE, Delhi in 1980.

     

    (B)  Additional Qualifications

    ·         Associate Financial Planner Certification (under CFP) in “Risk Mgmt. & Financial Planning”, “Retirement Planning & Employee Benefits” & “Investment Planning” from FPSB, India in               2007-08.

    ·         “Associate” in Non-Life from Insurance Institute of India (III) in 2008.

    ·         “Fellow” in Life from Insurance Institute of India (III) in 2005.

    ·         “Certificate in Export Marketing” from Indian Institute of Foreign Trade (IIFT), New Delhi in 1991.

    ·         Life member of Indian Society of Training & Development, New Delhi.